Your Customers Are Watching You

Your Customers Are Watching You

More and more people are using the internet to make purchasing decisions — but they aren't just comparing product information. Three important customer segments in particular (women, millennials, and the Chinese) are increasingly following executives on social media...

Social Media as a Leadership Tool

Social Media as a Leadership Tool

In business, we're always thinking about what's next: What are our targets for the next quarter? What's the next move in my career? And what decisions and actions need to be made to get us where we want to go? No matter the answer, building a strong online presence...